SHIPPING & RETURNS

Shipping:
UPS Ground Shipments generally will arrive within 1 to 7 business days of ship date, depending on your location. 3-Day Select shipments will arrive within three business days, 2nd day air shipments will arrive within two business days, and Next Day Air shipments will arrive the following business day. All faster shipping options will incur an additional fee. Please note, these time estimates are based on the date an in-stock order ships.

United States Postal Service provides Priority Mail, which generally means your order will arrive within 1 to 3 business days. Again, these time estimates are based on the date an in-stock order ships.

Orders are shipped out same day; order cut-off time is 2 p.m. EST.

Shipping Discrepancies:
Notify us immediately with any errors in your shipment (i.e. wrong Zip Code, Transposed Numbers, etc.), so that we can handle the problem as soon as possible. Report shipping errors to info@cartigel.com so that we can make the proper corrections and get your package to you as fast as possible.

Return Policy:
Within 30-Days of a purchase, Cartigel.com will refund, exchange or credit unused and unopened products. The original shipping and handling fees, however, will not be refunded. Discount or closeout products are not included in this return policy. No returns will be accepted freight collect or C.O.D., shipping must be prepaid. All returns must have a Return Authorization (R.A.) processed in order to be accepted. To obtain your R.A.# contact Cartgel.com at info@cartigel.com or (301) 498-3368. After the 30 day return period has expired, Cartigel.com retains full discretion in granting refunds, exchanges or credit requests. Returns that qualify for a refund will entitle the purchaser to a credit for the appropriate amount. Credits will only be issued to the same credit card account that was charged at the time of the initial purchase, minus the original shipping fee.

The following must apply for returns to be accepted:

  1. Products must be returned in the original condition on which they were received.
  2. As stated above, merchandise must be returned within 30 Days from the date purchased.
  3. An R.A.# must be obtained from Cartigel.com by contacting us at info@cartigel.com or by calling (301) 498-3368.

Send Returns to:
Nutra-C M&D LLC
9445-J Washington Blvd.
Laurel, MD 20723

We may change, modify, add or remove parts of this document at any time. Such changes will be effective immediately upon being posted.